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The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service

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	The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service WHITE PAPER: Posted: 03 Jun 2008 \| Published: 01 Apr 2008 This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage. Get This Now	by Genesys

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