WHITE PAPER:   Posted: 02 Mar 2012 | Published: 02 Mar 2012
An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts.
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WHITE PAPER:   Posted: 21 Oct 2011 | Published: 09 Feb 2011
Nearly half of office employees access Facebook during work.  Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.
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WHITE PAPER:   Posted: 27 Mar 2012 | Published: 27 Mar 2012
In this exclusive FAQ, discover how you can overcome common migration and management challenges to keep your unified communications systems running in peak condition.
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WHITE PAPER:   Posted: 20 Oct 2011 | Published: 10 Mar 2011
Web 2.0 and new media technologies, such as blogs, wikis, and social networks, are spreading rapidly through companies, often without IT's direct involvement. This report from Booz&Co argues that CIOs and their IT departments must take the lead in these emerging technologies.
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WHITE PAPER:   Posted: 21 May 2012 | Published: 21 May 2012
This paper discusses the relationship between business intelligence and IT and how you can align them for a competitive edge.
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WHITE PAPER:   Posted: 10 Apr 2012 | Published: 30 Dec 2011
The widespread adoption of unified communications (UC) only proves its importance to the workplace. In this resource, uncover the benefits of and case for adding visual communications and video to your UC strategy.
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WHITE PAPER:   Posted: 06 Nov 2009 | Published: 05 Nov 2009
The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
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WHITE PAPER:   Posted: 21 Oct 2011 | Published: 12 Aug 2010
Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems.
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WHITE PAPER:   Posted: 21 Oct 2011 | Published: 12 Aug 2010
The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change.
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WHITE PAPER:   Posted: 21 Oct 2011 | Published: 25 Aug 2010
The average small business is becoming highly dependent on multiple forms of digital communications, but the technology choices are increasingly complex and come at a cost.
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WHITE PAPER:   Posted: 24 Oct 2011 | Published: 25 Jan 2011
In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.
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WHITE PAPER:   Posted: 01 May 2012 | Published: 01 Mar 2012
IT environments are becoming increasingly complex as trends like cloud computing, virtualization and mobility gain traction. Utilizing a lead service provider (LSP) approach can free up IT and let external, highly skilled experts handle issues. Read this white paper to learn more about how this new IT strategy can benefit your business.
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WHITE PAPER:   Posted: 21 Oct 2011 | Published: 09 Dec 2010
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
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WHITE PAPER:   Posted: 24 Feb 2011 | Published: 24 Feb 2011
This paper examines how virtualization has become such a hot topic that the number of virtualization techniques, tools, and technologies is into the dozens, and that’s just from Microsoft. Some of the benefits of virtualization include hardware cost savings, configuration optimization, less disruption, and easier reallocation of resources.
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WHITE PAPER:   Posted: 10 Apr 2012 | Published: 10 Apr 2012
In this resource, discover whether managed services can help your organization maximize the performance and efficiency of your communications networks and applications.
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