WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
This paper explains steps to avoid some of the pitfalls often encountered when securing a unified communications environment.
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WHITE PAPER:   Posted: 01 Dec 2008 | Published: 01 Jan 2007
State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort.
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WHITE PAPER:   Posted: 21 Nov 2008 | Published: 21 Nov 2008
Instant messaging (IM) and other real-time communications are widely used throughout most enterprises today, but their use remains largely unmanaged. This white paper identifies key concerns and identifies six steps to improve control over...
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WHITE PAPER:   Posted: 21 Nov 2008 | Published: 21 Nov 2008
Read more about improving your communications and simplifying the device-centric world with SIP Communications for Dummies 2nd Edition.
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WHITE PAPER:   Posted: 20 Nov 2008 | Published: 20 Nov 2008
LINX is an inter-process communications (IPC) service for distributed systems and is based on OSE's LINK Handler protocol, which has been a key message passing component in OSE.
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WHITE PAPER:   Posted: 17 Nov 2008 | Published: 17 Nov 2008
This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses.
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WHITE PAPER:   Posted: 17 Nov 2008 | Published: 17 Nov 2008
This paper explores the drivers for cloud computing, especially for communications service providers, and looks at the challenges that cloud computing infrastructures must address and key management components providers need to put in place.
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WHITE PAPER:   Posted: 03 Nov 2008 | Published: 03 Nov 2008
In this E-book, find out how unified communications (UC) is altering the call center technology landscape and how some organizations have successfully adopted UC to extend the call center into the enterprise.
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WHITE PAPER:   Posted: 16 Oct 2008 | Published: 16 Oct 2008
This document is based on a Peer 1/TechTarget Webcast entitled "Evaluating Collocation Providers for Disaster Recovery and Critical Communications."
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WHITE PAPER:   Posted: 10 Oct 2008 | Published: 10 Oct 2008
This document illustrates how outsourcing fax communications allows you to decrease operational costs, scale capacity up and down, meet compliance and security requirements, and reduce vendors.
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WHITE PAPER:   Posted: 10 Oct 2008 | Published: 10 Oct 2008
This white paper uses examples in three industries with the heaviest fax usage - finance, healthcare, and insurance - to demonstrate costs and risks that are shared across all industries.
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WHITE PAPER:   Posted: 10 Sep 2008 | Published: 09 Sep 2008
This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents
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WHITE PAPER:   Posted: 04 Sep 2008 | Published: 04 Sep 2008
This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.
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WHITE PAPER:   Posted: 04 Sep 2008 | Published: 04 Sep 2008
In this E-Guide, you will find a list of important questions that should be asked of you and your organization when you are considering a unified communications implementation.
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WHITE PAPER:   Posted: 05 Aug 2008 | Published: 01 Jun 2008
This white paper discusses the convergence of IT and networking in the telecommunications industry.
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