WHITE PAPER:   Posted: 08 Jan 2009 | Published: 08 Jan 2008
Managing in a virtualised environment has a number of specific and unique challenges, and these are as much about having a tool as they are about having well-defined IT processes and procedures.
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WHITE PAPER:   Posted: 10 Dec 2008 | Published: 10 Dec 2008
Investigating the critical need of operational excellence in challenging economic times, this CIO2CIO research brief provides an analysis of how IT leaders can play a critical role in delivering value to an organization by committing to excellence.
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WHITE PAPER:   Posted: 10 Dec 2008 | Published: 10 Dec 2008
This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
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WHITE PAPER:   Posted: 10 Dec 2008 | Published: 10 Dec 2008
The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
This document discusses how organizations need a special kind of application technology to manage multienterprise business processes.
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WHITE PAPER:   Posted: 21 Nov 2008 | Published: 21 Nov 2008
Read this brochure for details on how Microsoft Dynamics solutions can help distribution companies more effectively face demands for lower prices, improved packaging, specific labeling and tight delivery timelines.
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WHITE PAPER:   Posted: 17 Nov 2008 | Published: 17 Nov 2008
This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration.
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WHITE PAPER:   Posted: 12 Nov 2008 | Published: 12 Nov 2008
A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company.
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WHITE PAPER:   Posted: 25 Aug 2008 | Published: 25 Aug 2008
Business Service Management helps establish IT as a strategic service supplier that streamlines customer transactions and enables business growth.
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WHITE PAPER:   Posted: 21 Apr 2008 | Published: 01 May 2007
Self-learning performance management software helps IT restore some predictability to server and application performance management in virtual environments.
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WHITE PAPER:   Posted: 21 Apr 2008 | Published: 01 Apr 2008
Netuitive's solution is designed to leverage prior investments and seamlessly integrates with existing monitoring agents, event consoles, asset inventories and service modeling tools.
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WHITE PAPER:   Posted: 29 Jan 2007 | Published: 01 Jan 2007
Using an outsourced Software as a Service (SaaS) model can improve the efficiency and performance of small and medium-sized businesses (SMBs). This paper explores the benefits of SaaS, a cost-effective approach to managing your IT infrastructure.
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