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Sales Force Automation
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Understanding the Opportunities and Challenges of Sales Performance Management

PODCAST:   Posted: 18 Mar 2010 | Premiered: 18 Mar 2010
In this podcast, Denis Pombriant, founder and managing principal of Beagle Research Group, gives an overview of sales performance management (SPM) and discusses the benefits and drawbacks of SPM. Pombriant also talks about what types of organizations are deploying SPM today.
Get This Now
 by Varicent Software Incorporated


Making the Most of Mobile CRM: How to Effectively Leverage the Technology

PODCAST:   Posted: 23 Feb 2010 | Premiered: 23 Feb 2010
In this expert podcast, Sheryl Kingstone, director of enterprise research for the Yankee Group, shares best practices for mobile CRM deployments, touching upon BlackBerry and iPhone, and focuses on customer-centric strategies involving mobile CRM.
Get This Now
 by Citrix


Expert strategies for making the most out of customer interactions

PODCAST:   Posted: 19 Feb 2010 | Premiered: 19 Feb 2010
In this podcast, learn ways to improve customer interactions and customer relations, get tips for learning more about your customers and find out the best ways to improve an organization's overall plan on customer feedback and interaction.
Get This Now
 by ColdSpark, Inc.



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