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Most Popular ITIL Reports

ITIL Now - A Stepped Approach

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Enterprise Change Management: Simple Steps to Successful Deployment

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Essential ITIL: What You Need to Succeed

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Data Center Automation and Virtualization

WEBCAST:   Posted: 07 Nov 2008 | Premiered: Available On Demand
This webcast will provide insight on how to Gain Confidence and Control with Service Management and how IT can provide greater business value.
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 by CA


Prevent Garbage-In, Garbage-Out in Your CMDB. Real-World Best Practices from Maritz and HP

WEBCAST:   Posted: 24 Sep 2008 | Premiered: Available On Demand
CMDB is not a silver bullet for managing application complexity-so, how do you prevent garbage-in garbage-out? This webcast uses real-life examples to show you how to create a solid, unified foundation that supports dependency mapping.
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 by Hewlett-Packard Company


Blackberry Certification Program: Understanding IT Certifications

WEBCAST:   Posted: 25 Aug 2008 | Premiered: Available On Demand
In this session, Esper Chawah explains the fundamentals of high stakes certification programs as well as the IT certification exam process.
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 by BlackBerry


How Oracle leverages ITIL v3 to Help Customers Upgrade with Confidence

PODCAST:   Posted: 16 Apr 2008 | Premiered: 16 Apr 2008, 09:00 EDT (13:00 GMT)
Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers.
Get This Now
 by Oracle Corporation


ITIL Now - A Stepped Approach

WEBCAST:   Posted: 01 Apr 2008 | Premiered: Available On Demand
Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
Get This Now
 by Numara Software


Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities

WEBCAST:   Posted: 08 Nov 2007 | Premiered: Available On Demand
This Webcast reviews the best practices and business drivers for mobilizing ITSM applications.
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 by BlackBerry


ITIL v3 Core Practice Book 2: Service Design Expert Podcast

PODCAST:   Posted: 27 Jun 2007 | Premiered: 27 Jun 2007, 09:00 EDT (13:00 GMT)
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Get This Now
 by SearchCIO.com


ITIL v3 Core Practice Book 3: Service Transition Expert Podcast

PODCAST:   Posted: 27 Jun 2007 | Premiered: 27 Jun 2007, 09:00 EDT (13:00 GMT)
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Get This Now
 by SearchCIO.com


ITIL v3 Core Practice Book 4: Service Operation Expert Podcast

PODCAST:   Posted: 27 Jun 2007 | Premiered: 27 Jun 2007, 09:00 EDT (13:00 GMT)
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Get This Now
 by SearchCIO.com


ITIL v3 Core Practice Book 5: Continual Service Improvement Expert Podcast

PODCAST:   Posted: 27 Jun 2007 | Premiered: 27 Jun 2007, 09:00 EDT (13:00 GMT)
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Get This Now
 by SearchCIO.com


ITIL v3 Core Practice Book 1: Service Strategies Expert Podcast

PODCAST:   Posted: 27 Jun 2007 | Premiered: 27 Jun 2007, 09:00 EDT (13:00 GMT)
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Get This Now
 by SearchCIO.com


Learn the Secrets to Improving Help Desk Productivity and User Perception

WEBCAST:   Posted: 10 Oct 2006 | Premiered: Available On Demand
Discover more about a secure, remote support solution to help your organization improve help desk productivity and reduce downtime and costs.
Get This Now
 by Citrix Online



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