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IT Service Management
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Most Popular IT Service Management Reports

IT Service Management: It's About Managing Change

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Essential ITIL: What You Need to Succeed

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ITIL Now - A Stepped Approach

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Practical and Flexible IT Service Management for the Real World

WEBCAST:   Posted: 06 Jan 2009 | Premiered: Available On Demand
This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
Get This Now
 by Numara Software


Mission Critical Services

WEBCAST:   Posted: 01 Dec 2008 | Premiered: Available On Demand
In this webcast you will learn how Mission Critical & Proactive Services help you improve availability, reduce risk and increase service management.
Get This Now
 by Hewlett-Packard Company


Building an Adaptive Infrastructure with VMware and HP

PODCAST:   Posted: 25 Nov 2008 | Premiered: 25 Nov 2008
Learn how VMware and HP have teamed up to deliver an adaptive infrastructure that helps you reduce costs, increase agility and be more competitive.
Get This Now
 by VMware, Inc.


The Strategic Role of IT Culture in Business Performance

WEBCAST:   Posted: 02 Jul 2008 | Premiered: Available On Demand
In this webcast hear an expert panel discuss the challenges that IT faces integrating itself into company culture and attracting, retaining and developing top-flight IT professionals.
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 by Citrix Online - GotoAssist


IT Leadership Strategy: How to Provide World-Class Help Desk Support

WEBCAST:   Posted: 02 Jul 2008 | Premiered: Available On Demand
Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running.
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 by Citrix Online - GotoAssist


Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services

WEBCAST:   Posted: 02 Jul 2008 | Premiered: Available On Demand
View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support.
Get This Now
 by Citrix Online - GotoAssist


ITIL Now - A Stepped Approach

WEBCAST:   Posted: 01 Apr 2008 | Premiered: Available On Demand
Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
Get This Now
 by Numara Software


EMC and Microsoft Delivering Network Aware Service Management

WEBCAST:   Posted: 28 Nov 2007 | Premiered: Available On Demand
Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Get This Now
 by Microsoft


Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities

WEBCAST:   Posted: 08 Nov 2007 | Premiered: Available On Demand
This Webcast reviews the best practices and business drivers for mobilizing ITSM applications.
Get This Now
 by BlackBerry


Closing the Gap: Reactive to Proactive IT Management

WEBCAST:   Posted: 26 Jul 2007 | Premiered: Available On Demand
Proactive IT management allows organizations to predict IT problems before they put business at risk. Attend this Webcast for insight into technologies and methods that can help your organization evolve from reactive to proactive IT service management.
Get This Now
 by Netuitive, Inc.


Learn the Secrets to Improving Help Desk Productivity and User Perception

WEBCAST:   Posted: 10 Oct 2006 | Premiered: Available On Demand
Discover more about a secure, remote support solution to help your organization improve help desk productivity and reduce downtime and costs.
Get This Now
 by Citrix Online



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