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Most Popular Customer Service Best Practices Reports |
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sponsored by Citrix Online
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sponsored by Citrix Online
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sponsored by Vovici
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WEBCAST: Posted: 09 Sep 2009 | Premiered: Available On Demand
This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.
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by Microsoft 
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WEBCAST: Posted: 09 Sep 2009 | Premiered: Available On Demand
This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
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by Microsoft 
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WEBCAST: Posted: 21 Aug 2009 | Premiered: Available On Demand
View this on-demand Webinar series with Roger Courville, Webinar expert and author of the new book, The Virtual Presenter's Handbook, for a 3-part Webinar series on how to plan, design, and present your own Web events like a pro.
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by Citrix Online 
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VIDEO: Posted: 10 Jun 2009 | Premiered: 10 Jun 2009
The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
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by Oracle Corporation 
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WEBCAST: Posted: 04 May 2009 | Premiered: Available On Demand
Learn how your organization can integrate analytics with business processes to become a Predictive Enterprise that employs insights to make intelligent decisions. This webinar will show you the fundamentals of combining industry knowledge and business rules with powerful analytics to improve revenue generation and business performance.
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by SPSS Inc. Worldwide Headquarters 
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WEBCAST: Posted: 04 May 2009 | Premiered: Available On Demand
Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference.
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by SPSS Inc. Worldwide Headquarters 
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WEBCAST: Posted: 04 May 2009 | Premiered: Available On Demand
Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data.
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by SPSS Inc. Worldwide Headquarters 
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WEBCAST: Posted: 04 May 2009 | Premiered: Available On Demand
Join us at this live webcast and learn how you can:<ul>
<li>Use RFM analysis to quickly rank customers for high-return marketing</li>
<li>Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning</li>
<li>and more</li></ul>
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by SPSS Inc. Worldwide Headquarters 
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