VIDEO:   Posted: 17 Nov 2008 | Premiered: 17 Nov 2008
Microsoft SharePoint is rapidly becoming an important part of the enterprise. This videocast will cover the growth of SharePoint, the challenges of maturing deployments, and the market for tools that support enterprise needs.
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WEBCAST:   Posted: 10 Nov 2008 | Premiered: Available On Demand
Windows Essential Server Solutions provides Microsoft trained IT consultants and partners who serve SMBs with an ideal platform to meet their customer's needs and grow their own business.
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WEBCAST:   Posted: 27 Oct 2008 | Premiered: Available On Demand
This Webcast explores how scale-out clustered NAS systems deliver SAN levels of performance with the ease of management and the lower cost of NAS.
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WEBCAST:   Posted: 20 Oct 2008 | Premiered: Available On Demand
In this webcast Stephen Powers and Eben Miller explains five considerations to keep in mind when choosing a web content management solution.
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PODCAST:   Posted: 19 Sep 2008 | Premiered: 18 Sep 2008
In today's "do more with less" environment, it becomes increasingly important to focus on simplifying customer interaction without increasing cost. The podcast highlights 5 ways to improve the customer experience in a highly cost effective.
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PODCAST:   Posted: 20 Aug 2008 | Premiered: 20 Aug 2008
Virtualization is now generally recognized as one of the key enablers of these objectives. As organizations explore virtualization solutions, the challenge is to select the right strategic vendor with the best solution set for their business.
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WEBCAST:   Posted: 02 Jul 2008 | Premiered: Available On Demand
John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
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WEBCAST:   Posted: 02 Jul 2008 | Premiered: Available On Demand
View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support.
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WEBCAST:   Posted: 01 Jul 2008 | Premiered: Available On Demand
Register now to attend this live webinar with Serena, featuring a live demo of our Pre-Built Customer Reference Mashup.
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PODCAST:   Posted: 05 May 2008 | Premiered: 05 May 2008, 09:00 EDT (13:00 GMT)
From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.
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WEBCAST:   Posted: 28 Mar 2008 | Premiered: Available On Demand
The right service management solution can help build workflows around the needs of your company. View this Webcast to learn how to can gain a competitive advantage for your service management with a solution that is easy to deploy and manage.
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