VIDEO:   Posted: 16 Dec 2009 | Premiered: 16 Dec 2009
Watch this video and learn how three small businesses experienced implementing their First Server. Learn how server-based networks helped these small businesses keep customer information protected, share communications, as well as re-alter their company website.
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WEBCAST:   Posted: 03 Nov 2009 | Premiered: Available On Demand
BMC helped the Dell IT group to consolidate job scheduling and job monitoring within a single dashboard, reduce by 75 percent the number of IT administrators needed for patch management, and accelerate trouble-ticket resolution with automation. Watch the customer video.
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WEBCAST:   Posted: 20 Nov 2005 | Premiered: Available On Demand
This webcast will show you how to quantify BPM ROI and build the business case. It will also look at ways to leverage your existing systems to produce BPM benefits.
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PODCAST:   Posted: 25 Feb 2010 | Premiered: 23 Feb 2010
CA products are strongly differentiated by their ability to respond to changing business needs – Business Driven Automation. Ray Wright asks Steve Garone about CA’s Business Driven Automation capabilities and how they help customers. Listen to this podcast to learn more.
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VIDEO:   Posted: 21 May 2009 | Premiered: 21 May 2009
Watch this video to learn how the Dell PowerEdge T610 server is a key building block for IT professionals seeking the highest level of performance, availability and expandability in a two-socket server.
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PODCAST:   Posted: 19 Feb 2010 | Premiered: 19 Feb 2010
In this podcast, learn ways to improve customer interactions and customer relations, get tips for learning more about your customers and find out the best ways to improve an organization's overall plan on customer feedback and interaction.
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WEBCAST:   Posted: 29 Jan 2010 | Premiered: Available On Demand
Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This webcast reveals the real cost of absenteeism and provides call center management best practices that boost company growth.
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PODCAST:   Posted: 22 Dec 2009 | Premiered: 22 Dec 2009
Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations.
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WEBCAST:   Posted: 12 Nov 2009 | Premiered: Available On Demand
Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations.
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PODCAST:   Posted: 23 Feb 2010 | Premiered: 23 Feb 2010
In this expert podcast, Sheryl Kingstone, director of enterprise research for the Yankee Group, shares best practices for mobile CRM deployments, touching upon BlackBerry and iPhone, and focuses on customer-centric strategies involving mobile CRM.
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PODCAST:   Posted: 15 Feb 2010 | Premiered: 15 Feb 2010
In a recent interview, SearchCRM.com spoke with Eric Zbikowski, co-founder and managing partner at MetricNet, LLC, a provider of performance metrics and scorecards for corporations worldwide to learn tips for measuring call center KPIs without sacrificing call quality.
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VIDEO:   Posted: 16 Dec 2009 | Premiered: 24 May 2007
In this video, we'll meet small business owners that are considering moving to their first server-based network. We'll hear their concerns, discover what their growth needs are, and how a server can aid their growth as well as help with the efficiency, productivity and profitability of their businesses.
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WEBCAST:   Posted: 02 Dec 2009 | Premiered: Available On Demand
This webcast explores the benefits of migrating SAP workloads from SPARC to an integrated platform. Discover how this transition can enable your organization to increase their flexibility, scalability and reliability.
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PODCAST:   Posted: 12 Mar 2010 | Premiered: 09 Mar 2010
Today, most marketing offers are easily lost in the large volume of emails we all receive.  The big question is: How can you make your emails stand out from the rest? In this podcast, learn steps to developing and implementing a successful email communications strategy that resonates well with your audience.
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WEBCAST:   Posted: 28 Oct 2009 | Premiered: Available On Demand
Oracle WebLogic Suite, a foundational element of Oracle Fusion Middleware, offers the ideal mix of performance, scalability, and operational efficiency to support modern IT requirements driven by ever-changing business needs.
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