CASE STUDY:   Posted: 01 Dec 2008 | Published: 27 Nov 2008
CBA deployed CommSee, a customer relationship management platform built on the Microsoft® .NET Framework and the integrated system automates workflow and provides a complete view of a customer.
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CASE STUDY:   Posted: 01 Dec 2008 | Published: 27 Nov 2008
Since the time CBA implemented CommSee new accounts and customer referrals started pouring in, lines started moving faster and most important, once-grumpy customers started smiling.
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CASE STUDY:   Posted: 01 Dec 2008 | Published: 27 Nov 2008
Using Microsoft® .NET connected software, Dollar Rent A Car created an XML Web services interface to expose its existing mainframe-based reservation system for access by existing and potential business partners.
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CASE STUDY:   Posted: 01 Dec 2008 | Published: 27 Nov 2008
McGraw-Hill Construction transformed its information service business by connecting isolated data assets, and developing new products and services on a Microsoft® .NET-connected Web service architecture.
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CASE STUDY:   Posted: 01 Dec 2008 | Published: 27 Nov 2008
Dell used the Microsoft® .NET Framework and Microsoft Visual Studio® .NET to develop five Web services, the success of which validated adoption of a .NET-connected Web services architecture throughout the Dell enterprise.
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PRODUCT LITERATURE:   Posted: 21 Nov 2008 | Published: 21 Nov 2008
Secure and manage PCs through collaboration with the experts in the Intel vPro Expert Center. Visit the Intel vPro Expert Center to learn more.
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WHITE PAPER:   Posted: 21 Nov 2008 | Published: 21 Nov 2008
This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.
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WHITE PAPER:   Posted: 21 Nov 2008 | Published: 21 Nov 2008
This Oracle white paper describes how businesses of all sizes worldwide are using Grid best practices to modernize their IT operations and increase efficiency, availability, performance, and operational agility.
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BOOK:   Posted: 21 Nov 2008 | Published: 21 Nov 2008
This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
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PODCAST:   Posted: 19 Nov 2008 | Premiered: 19 Nov 2008
Check out this expert podcast and learn about the benefits of cloud computing and SaaS and get tips for addressing the security challenges of these business options.
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WHITE PAPER:   Posted: 19 Nov 2008 | Published: 19 Nov 2008
Read this guide to discover the most advanced features buyers should consider to help them select the best solution for a secure web gateway (SWG).
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WHITE PAPER:   Posted: 19 Nov 2008 | Published: 19 Nov 2008
Read this whitepaper to learn ways to implement industry-leading URL filtering with extensive security capabilities that continuously watch the organization's assets for malicious activity and prevent them from being used in fraudulent attacks.
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PRODUCT LITERATURE:   Posted: 19 Nov 2008 | Published: 19 Nov 2008
Read this whitepaper to learn how your organization can implement threat protection and powerful policy-based control over sensitive data and remain safe and productive while using the internet to its full potential.
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WHITE PAPER:   Posted: 19 Nov 2008 | Published: 19 Nov 2008
Read this whitepaper to learn ways that organizations can create a strategy that embraces Web 2.0 technologies securely and enable a successful transition to Enterprise 2.0.
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CASE STUDY:   Posted: 19 Nov 2008 | Published: 19 Nov 2008
Read this case study to learn how the Bellevue School District dramatically improved their web security and productivity by extending their security policy management and administrator controls to additional IT staff members.
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