WHITE PAPER:   Posted: 17 Mar 2010 | Published: 25 Jul 2009
Read this paper to learn how IT decision makers can drive better business performance through strong strategic, tactical, and advanced reporting.
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WHITE PAPER:   Posted: 17 Mar 2010 | Published: 17 Jun 2009
This paper offers ways that companies can establish a strategic advantage in managing change. It suggests a structured approach to managing change amid the complexity of smarter product development in which the rapid evolution of software plays a major part.
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CASE STUDY:   Posted: 15 Mar 2010 | Published: 15 Mar 2010
eBuilder, a provider of Cloud Supply-Chain Management Processes, needed a web-based BI solution to enable clients to swiftly analyze information and make critical business decisions. Jaspersoft’s BI Suite enabled eBuilder to provide visually impactful, easy-to-use strategic measurement and monitoring capabilities for the business B2B supply chain.
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PODCAST:   Posted: 12 Mar 2010 | Premiered: 09 Mar 2010
Today, most marketing offers are easily lost in the large volume of emails we all receive.  The big question is: How can you make your emails stand out from the rest? In this podcast, learn steps to developing and implementing a successful email communications strategy that resonates well with your audience.
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PODCAST:   Posted: 12 Mar 2010 | Premiered: 12 Mar 2010
Disaster recovery (DR) plans become more complicated and difficult when businesses try to identify all risk scenarios and assign quantitative value to the likelihood of them happening. This podcast will guide you through the process of determining what needs to be protected within your business data and infrastructure.
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WEBCAST:   Posted: 09 Mar 2010 | Premieres: 23 Mar 2010, 09:00 EDT (13:00 GMT)
This webcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
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WEBCAST:   Posted: 09 Mar 2010 | Premieres: 25 Mar 2010, 11:00 EDT (15:00 GMT)
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
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WEBCAST:   Posted: 05 Mar 2010 | Premieres: 25 Mar 2010, 14:00 EDT (18:00 GMT)
Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This webcast covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns.
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PODCAST:   Posted: 04 Mar 2010 | Premiered: 04 Mar 2010
SMBs using virtualization often face additional challenges in managing and protecting their data.  This instructor-led mediacast addresses the importance of data protection and the best ways to integrate this type of software into your virtualization initiatives.
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WEBCAST:   Posted: 04 Mar 2010 | Premiered: Available On Demand
SMBs using virtualization often face additional challenges in managing and protecting their data.  This instructor-led mediacast addresses the importance of data protection and the best ways to integrate this type of software into your virtualization initiatives.
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WHITE PAPER:   Posted: 22 Feb 2010 | Published: 22 Feb 2010
This white paper examines BSM essentials that are often overlooked but nevertheless must be present for IT to deliver business value.
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WEBCAST:   Posted: 01 Feb 2010 | Premiered: Available On Demand
Tune into this video interview and hear Mr. Kahn share his latest insights on the topics of e-discovery, e-mail retention, Governance, Risk and Compliance (GRC), and the newly released, 2nd edition of his popular book, Information Nation: Seven Keys to Information Management Compliance.
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WHITE PAPER:   Posted: 04 Jan 2010 | Published: 04 Jan 2010
This report provides five options for firms who want to move forward with carve-outs under the new "actual cash" requirement and the pros and cons associated with each.
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WHITE PAPER:   Posted: 22 Dec 2009 | Published: 15 Dec 2008
This white paper describes how to create a virtualization strategy that achieves these goals and introduces comprehensive desktop-virtualization solutions from Microsoft. Finally, it provides high-level guidance to help companies develop a desktop-virtualization strategy.
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PODCAST:   Posted: 22 Dec 2009 | Premiered: 22 Dec 2009
Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations.
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