WHITE PAPER:   Posted: 29 Oct 2008 | Published: 29 Oct 2008
IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management.
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WHITE PAPER:   Posted: 28 Nov 2007 | Published: 01 May 2007
Learn how DB2 can help you meet the demands of business intelligence by reducing query response time from hours to seconds, supporting real time data warehousing, and optimizing your storage while lowering operating costs.
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PRODUCT OVERVIEW:   Posted: 06 Jul 2004 | Published: 01 Jun 2004
SecureLogin Self Service Password Reset is a cost effective enhancement to SecureLogin Single Sign-On.
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BROCHURE:   Posted: 18 May 2004 | Published: 01 May 2004
VoiceGenie provides corporate enterprises and call centers with a wide range of end-to-end solutions comprised of flexible platforms, tools, and industry-proven packaged.
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DATA SHEET:   Posted: 18 May 2004 | Published: 18 May 2004
NeXusPoint™ is an open, standards-based VoiceXML framework for the development and deployment of on-premise or hosted speech and touch-tone services.
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PRODUCT LITERATURE:   Posted: 13 May 2004 | Published: 01 May 2004
Encourage Customer Self-Service and Reduce Costs by Intelligently Deflecting Email Service Requests from Assisted Service Channels.
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DATA SHEET:   Posted: 13 May 2004 | Published: 01 May 2004
InQuira is a complete platform for automated web self-service--enabling companies to intelligently interact with their customers for both sales and service requests.
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BROCHURE:   Posted: 13 May 2004 | Published: 01 Apr 2004
InQuira is the premier provider of Automated Self-Service Search Technology for Web-Based Sales and Service.
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BROCHURE:   Posted: 25 Feb 2004 | Published: 24 Feb 2004
infraEnterprise is a 100% web-based application, designed for automating best practice IT service management processes ? Incident, Problem, Change, Configuration, Service Level and Release Management.
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SOFTWARE DEMO:   Posted: 30 Jan 2004 | Published: 01 Jan 2001
The Web+Center customer support product is a suite of four Web applications, Tech+Center, Customer+Center, Business+Center and Pocket+Center. To test the new Web+Center 4.0 Version on-line, please click on one of the application links.
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PRESS RELEASE:   Posted: 09 Nov 2003 | Published: 01 Nov 2003
The SupportSoft RTSM platform, serves as the technology foundation for all of SupportSoft's products, helping enterprises operating in real-time avoid or resolve technology-related problems by automating technical support.
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