PODCAST:   Posted: 18 Mar 2010 | Premiered: 18 Mar 2010
In this podcast, Denis Pombriant, founder and managing principal of Beagle Research Group, gives an overview of sales performance management (SPM) and discusses the benefits and drawbacks of SPM. Pombriant also talks about what types of organizations are deploying SPM today.
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WHITE PAPER:   Posted: 16 Mar 2010 | Published: 05 Mar 2010
New Sales Performance Management solutions enable sales leaders to align technology to business need and strategy. Read this paper for a series of discussions related to the metrics-based sales productivity solutions that forward thinking sales organizations are employing to harness the power of the pipeline and take advantage of sales analytics.
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WHITE PAPER:   Posted: 16 Mar 2010 | Published: 09 Jan 2009
Read this paper to learn about sales intelligence-- the external sources of information that a company uses to enhance sales force effectiveness. This Aberdeen Group report offers tips from best-in-class companies, including best practices related to data quality, sales force automation, and CRM solutions.
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WHITE PAPER:   Posted: 04 Nov 2009 | Published: 02 Nov 2009
This paper examines the impact of unreliable data on retail banks. Defining the requirements needed to guarantee data reliability in retail banking, it offers a practical approach to creating and governing that data, and shows how you can get started in making trusted data available to improve marketing, customer service, risk management and more.
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WHITE PAPER:   Posted: 23 Jul 2009 | Published: 23 Jul 2009
How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.
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WHITE PAPER:   Posted: 13 Mar 2009 | Published: 13 Mar 2009
This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
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DATA SHEET:   Posted: 04 Mar 2009 | Published: 26 Feb 2009
Sales Partnerships needed a way to coordinate the activities of the outsourced sales force services it offers. They wanted a solution that would help maximize the productivity of the sales force by tracking sales activities, handling territory management, and creating a high level of accountability for the sales representatives working...
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WHITE PAPER:   Posted: 20 Feb 2009 | Published: 20 Feb 2009
This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
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WHITE PAPER:   Posted: 20 Feb 2009 | Published: 20 Feb 2009
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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WHITE PAPER:   Posted: 20 Feb 2009 | Published: 20 Feb 2009
This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
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WHITE PAPER:   Posted: 12 Jan 2009 | Published: 12 Jan 2009
Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.
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WHITE PAPER:   Posted: 10 Dec 2008 | Published: 01 Oct 2006
Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
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SOFTWARE DEMO:   Posted: 04 Sep 2008 | Published: 04 Sep 2008
Infor ERP LX, the next version ERP BPCS, is a scalable, comprehensive, flexible and integrated ERP solution for mixed-mode and process manufacturers operating in an IBM System i environment. The solution improves the efficiency of core business processes.
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WHITE PAPER:   Posted: 01 Sep 2008 | Published: 25 Dec 2006
Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.
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