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	Proactive Contact Center Management: A New Paradigm for Driving Continuous Improvement? WHITE PAPER: Posted: 03 Jun 2008 \| Published: 01 Jan 2006 This white paper is intended to give you a sense of what these new proactive management technologies can do for you, and to help you establish criteria for evaluating products in this arena. Get This Now	by Genesys

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Proactive Contact Center Management: A New Paradigm for Driving Continuous Improvement?