WHITE PAPER:   Posted: 16 Dec 2008 | Published: 16 Dec 2008
This white paper outlines what you need to know to navigate the stormy waters of outsourcing agreement negotiation to arrive safely at harbor with a deal that works.
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WHITE PAPER:   Posted: 19 Sep 2008 | Published: 19 Sep 2008
This paper identifies key best practices with respect to the monitoring and management of SharePoint and will identify gaps and market needs that the proven set of Azaleos remote monitoring and management services can effectively bridge.
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JOURNAL ARTICLE:   Posted: 05 Dec 2007 | Published: 01 Dec 2007
Craig Lee is CIO of Honolulu-based American Savings Bank (ASB), Hawaii's third-largest financial institution with $6.7 billion in assets.
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JOURNAL ARTICLE:   Posted: 06 Aug 2007 | Published: 01 Aug 2007
Midmarket companies are outsourcing data backup to take advantage of fast and efficient services. Just don't forget to upsize your network in kind.
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WHITE PAPER:   Posted: 15 Jun 2007 | Published: 01 Jun 2007
Efficient service management can be essential for the success of any small to medium-sized business (SMBs). Read this paper to learn about the IT challenges SMBs face and service management strategies that can support their growing needs.
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WHITE PAPER:   Posted: 29 Jan 2007 | Published: 01 Jan 2007
Using an outsourced Software as a Service (SaaS) model can improve the efficiency and performance of small and medium-sized businesses (SMBs). This paper explores the benefits of SaaS, a cost-effective approach to managing your IT infrastructure.
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JOURNAL ARTICLE:   Posted: 16 Oct 2006 | Published: 01 Oct 2006
Service providers need to catch up with the e-mail archiving needs of their customers.
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JOURNAL ARTICLE:   Posted: 02 Jun 2006 | Published: 01 Apr 2006
Midmarket companies are arriving in ever-greater numbers at that critical build-versus-outsource decision point. There are many paths to take.
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CASE STUDY:   Posted: 19 Oct 2005 | Published: 01 Oct 2005
The client's decision to choose the project for Infosys to off-shore was to a large extent driven by the problem of team integration, inflexible resourcing (variable workstack) and cost reductions.
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CASE STUDY:   Posted: 19 Oct 2005 | Published: 01 Oct 2005
Infosys partnered with the client to implement critical design features on the product and for enhancing product robustness while reducing time to market for the new releases and keeping cost of ownership down.
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CASE STUDY:   Posted: 19 Oct 2005 | Published: 01 Oct 2005
Infosys is helping the company, a world leader in interactive services, at all stages of the SDLC life cycle in a number of projects, from requirement specification to development to quality engineering and post-launch support.
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CASE STUDY:   Posted: 19 Oct 2005 | Published: 01 Oct 2005
One of Australia's leading telecommunications providers wished to improve its supplier arrangements in the areas of quality, cost and cycle-times.
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CASE STUDY:   Posted: 19 Oct 2005 | Published: 01 Oct 2005
A global telecommunication service provider wants to match its internal processes to current business objectives and make them flexible for accommodating future business models.
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CASE STUDY:   Posted: 19 Oct 2005 | Published: 01 Oct 2005
The company had envisioned a new network for the future, which would help realize its goal of a scalable and reliable network.
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WHITE PAPER:   Posted: 19 Sep 2005 | Published: 01 Sep 2005
There are many warning signs that indicate your organization might not be operating at its best. Even a help desk that receives minimal user complaints and experiences low call volumes can project signals that scream, "Danger ahead!" Learn the...
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