Sponsored Links



.NET Research Library
IT Service Centers
MORE SPECIFIC TOPICS:  Call Centers |  Contact Centers
SEE: Related Topics
 All   White Papers   Multimedia   IT Downloads   Products   Companies 
Limit Results:
Sort by:
1 Match

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution

CASE STUDY:   Posted: 25 Aug 2009 | Published: 25 Jul 2008
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
Get This Now
 by Microsoft



Search the Library
Find white papers, case studies and product literature on .NET and related topics.
 

Search Help 

What's Popular
Free KnowledgeAlerts!
Sign up for free customized KnowledgeAlert! newsletters that deliver the latest White Papers, Webcasts, Case Studies, Product Info on:
IT Service Centers





Library Home | Advertise with Us | Partner with Us
 
Powered by Bitpipe
 
.NET Research Library Copyright © 1998-2005 Bitpipe, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.
webmaster@techtarget.com

News | Blogs | Discussions | Tech talks | Patterns | Reviews | White Papers | Downloads | Articles | Media kit | About
All Content Copyright ©2007 TheServerSide Privacy Policy
Site Map