WHITE PAPER:   Posted: 10 Dec 2008 | Published: 11 Oct 2008
The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level.
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WHITE PAPER:   Posted: 01 Dec 2008 | Published: 27 Nov 2008
Read this white paper for a solution that utilizes the Performance Assurance Layer (PAL), allowing IT organizations to meet the demands of managing a modern IP network while enabling them to reach their business goals.
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BOOK:   Posted: 21 Nov 2008 | Published: 21 Nov 2008
This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
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WHITE PAPER:   Posted: 17 Nov 2008 | Published: 17 Nov 2008
This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration.
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WHITE PAPER:   Posted: 17 Nov 2008 | Published: 17 Nov 2008
This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
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WHITE PAPER:   Posted: 13 Nov 2008 | Published: 13 Nov 2008
Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment.
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WHITE PAPER:   Posted: 10 Oct 2008 | Published: 10 Oct 2008
This white paper uses examples in three industries with the heaviest fax usage - finance, healthcare, and insurance - to demonstrate costs and risks that are shared across all industries.
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EDITORIAL RESOURCE GUIDE:   Posted: 02 Sep 2008 | Published: 01 Sep 2008
IP technologies, including Web 2.0 and the emerging interactivity of the Web, can be combined with service provider APIs and hosted features to create new revenues and new partnerships for network operators.
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DATA SHEET:   Posted: 27 Aug 2008 | Published: 27 Aug 2008
The PowerVault MD3000i is an iSCSI SAN that helps simplify data management and delivers enterprise data protection capabilities at a fraction of the cost of traditional storage consolidation solutions. Learn more in this paper.
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WHITE PAPER:   Posted: 20 Aug 2008 | Published: 20 Aug 2008
This whitepaper identifies emerging best practices for planning, implementation, migration and operations based on hands-on experience with IP Transformation initiatives across the globe.
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WHITE PAPER:   Posted: 20 Aug 2008 | Published: 01 Jan 2007
The costs associated with data inaccuracy have emerged as a fundamental issue. This white paper outlines a new approach to help operators optimize the total costs for subscriber data validation during IP Transformation.
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PODCAST:   Posted: 28 Apr 2008 | Premiered: 28 Apr 2008
This podcast examines how the IP Multimedia Subsystem (IMS) is poised to become the new framework that internet service providers will employ to deliver customizable services to consumers, allowing a greater variety of products, services,.
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PRODUCT LITERATURE:   Posted: 12 Sep 2004 | Published: 01 Sep 2004
SurfUP™ software components are integrated into the communication products of some of the world's leading manufacturers who use them to incorporate additional features into their solution.
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PRODUCT LITERATURE:   Posted: 12 Sep 2004 | Published: 01 Sep 2004
SurfUP is a media processing solution offering simultaneous support for Voice, Fax, Video, and Modem conversions.
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PRODUCT LITERATURE:   Posted: 12 Sep 2004 | Published: 01 Sep 2004
SurfUP™ offers an unprecedented range of Voice, Fax, Modem and Video conversion engines. These are offered in various hardware and software integration levels, ranging from software algorithms to DSP-farm resource boards.
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