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WHITE PAPER: Posted: 01 Dec 2008 | Published: 27 Nov 2008
Read this white paper for a solution that utilizes the Performance Assurance Layer (PAL), allowing IT organizations to meet the demands of managing a modern IP network while enabling them to reach their business goals.
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by NetScout Systems, Inc. 
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WHITE PAPER: Posted: 24 Nov 2008 | Published: 01 Jan 2007
This paper explores 12 important principles for defining and addressing identity management.
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by Quest Software 
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BOOK: Posted: 21 Nov 2008 | Published: 21 Nov 2008
This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
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by Avaya Inc. 
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WHITE PAPER: Posted: 19 Nov 2008 | Published: 19 Nov 2008
This guide documents the process for a typical migration to Microsoft Exchange Server 2007 along with a few critical considerations before the deployment takes place.
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by Incentra Solutions 
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WHITE PAPER: Posted: 17 Nov 2008 | Published: 17 Nov 2008
This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized
by flux.
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by Alcatel-Lucent 
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WHITE PAPER: Posted: 17 Nov 2008 | Published: 17 Nov 2008
This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration.
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by Alcatel-Lucent 
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WHITE PAPER: Posted: 13 Nov 2008 | Published: 13 Nov 2008
Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment.
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by Avaya Inc. 
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WHITE PAPER: Posted: 04 Nov 2008 | Published: 04 Nov 2008
This white paper outlines key steps for achieving a superior data management strategy--a ‘must have' capability for applications to operate with extreme and predictable performance and scalability.
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by Oracle Corporation 
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WHITE PAPER: Posted: 14 Oct 2008 | Published: 11 Oct 2008
The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level.
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by Global Knowledge 
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WHITE PAPER: Posted: 10 Oct 2008 | Published: 10 Oct 2008
This white paper uses examples in three industries with the heaviest fax usage - finance, healthcare, and insurance - to demonstrate costs and risks that are shared across all industries.
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by Premiere Global Services 
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EDITORIAL RESOURCE GUIDE: Posted: 02 Sep 2008 | Published: 01 Sep 2008
IP technologies, including Web 2.0 and the emerging interactivity of the Web, can be combined with service provider APIs and hosted features to create new revenues and new partnerships for network operators.
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by Alcatel-Lucent 
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WHITE PAPER: Posted: 22 Aug 2008 | Published: 22 Aug 2008
This white paper talks about video conferencing in today's communication environment, and gives an overview of RADVISION's solutions that will help to improve your company's productivity and save money.
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by RADVISION 
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WHITE PAPER: Posted: 20 Aug 2008 | Published: 20 Aug 2008
This whitepaper identifies emerging best practices for planning, implementation, migration and operations based on hands-on experience with IP Transformation initiatives across the globe.
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by Alcatel-Lucent 
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WHITE PAPER: Posted: 20 Aug 2008 | Published: 01 Jan 2007
The costs associated with data inaccuracy have emerged as a fundamental issue. This white paper outlines a new approach to help operators optimize the total costs for subscriber data validation during IP Transformation.
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by Alcatel-Lucent 
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WHITE PAPER: Posted: 12 Aug 2008 | Published: 01 Jan 2005
This whitepaper explains how Individualized Really Simple Syndication (IRSS) is subscriber-centric, allowing end users to easily express their preferences for distinct content categories and/or receive feeds that are tailored to them.
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by Silverpop Systems Inc. 
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