WHITE PAPER:   Posted: 07 Oct 2008 | Published: 07 Oct 2008
A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
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PRODUCT LITERATURE:   Posted: 06 Oct 2008 | Published: 04 Oct 2008
The CA IT Management solutions can help more agile competitor and enable to efficiently manage both service portfolio and service delivery lifecycle.
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WHITE PAPER:   Posted: 06 Oct 2008 | Published: 04 Oct 2008
This paper explores optimization strategies around the key areas of people, workloads and infrastructure, including entry points, relevant solutions, and demonstrated benefits being achieved today with IBM Software solutions.
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WHITE PAPER:   Posted: 02 Oct 2008 | Published: 26 Sep 2008
Changing business environment's demands a more adaptable approach to software delivery. Read this paper to learn how agile development is transforming the way software development organizations deliver value and become software delivery organizations.
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DATA SHEET:   Posted: 02 Oct 2008 | Published: 26 Sep 2008
This document contains the data from the The 3rd Annual ‘ State of Agile Development' survey. Its goal was to report on the status of organizations currently implementing or practicing Agile methods. Read now to learn more.
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WHITE PAPER:   Posted: 29 Sep 2008 | Published: 27 Sep 2008
This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy.
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CASE STUDY:   Posted: 26 Sep 2008 | Published: 26 Sep 2008
Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL.
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WHITE PAPER:   Posted: 24 Sep 2008 | Published: 24 Sep 2008
The CA Wily Application Performance Management solution provides 24x7, end-to-end monitoring and management of all transactions to identify, prioritize and resolve problems before they affect your end-users and your business.
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WHITE PAPER:   Posted: 24 Sep 2008 | Published: 24 Sep 2008
Read this white paper to learn how, by adapting a managed approach to archiving and presenting customer statements, financial services organizations can satisfy regulatory, good governance, and legal requirements.
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WHITE PAPER:   Posted: 19 Sep 2008 | Published: 19 Sep 2008
This white paper summarizes the key questions every organization should ask of a vendor and the ways ‘The Oracle Advantage' addresses each of these areas.
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WHITE PAPER:   Posted: 19 Sep 2008 | Published: 19 Sep 2008
This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
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PODCAST:   Posted: 19 Sep 2008 | Premiered: 18 Sep 2008
In today's "do more with less" environment, it becomes increasingly important to focus on simplifying customer interaction without increasing cost. The podcast highlights 5 ways to improve the customer experience in a highly cost effective.
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PRODUCT LITERATURE:   Posted: 19 Sep 2008 | Published: 01 Jun 2008
BusinessObjects Data Services XI 3.0 is your solution for delivering trusted data across the enterprise. It allows you to address initiatives such as ERP, BI, data warehousing, data migration, and master data management. Learn more in this whitepaper.
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CASE STUDY:   Posted: 18 Sep 2008 | Published: 18 Sep 2008
In this case study learn how General Mills, uses the mySAP Product Lifecycle Management (mySAP PLM) application to manage the intellectual property of its brands, including specifications for ingredients, packaging materials, and finished products.
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