WHITE PAPER:   Posted: 04 Dec 2008 | Published: 04 Dec 2008
The aim of this paper is to provide some clarity to the real losses sustained by organizations whose customers experience identity theft.
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VIDEO:   Posted: 01 Dec 2008 | Premiered: 01 Dec 2008
Join Nick Kritikos, Sr. Director Technology Channels Marketing at Oracle, as he discusses key technology business challenges facing Midsize companies in the environments they face today.
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WEBCAST:   Posted: 21 Nov 2008 | Premieres: 11 Dec 2008, 14:00 EST (19:00 GMT)
View this Webcast to learn a proactive data privacy strategy that will remove the vulnerability within your SAP environment.
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WHITE PAPER:   Posted: 19 Nov 2008 | Published: 19 Nov 2008
This IDC white paper discusses the role of user profile management in the telecom industry. Service providers' (SPs) efforts to manage, capitalize on, and provision user information across multiple databases are critical to fuel applications-led services.
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WHITE PAPER:   Posted: 18 Nov 2008 | Published: 18 Nov 2008
This document describes how Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience.
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WHITE PAPER:   Posted: 18 Nov 2008 | Published: 18 Nov 2008
As customer care spans multiple modalities requiring real-time responses, "analytics" has become an all-purpose word that embraces monitoring and recording.
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CASE STUDY:   Posted: 07 Nov 2008 | Published: 06 Nov 2008
Honda selected Aprimo solutions, which is a leader in Enterprise Marketing Management (EMM) technology as it helps to enhance marketing efficiency and effectiveness at a wider level, maximizes marketing returns and hence shareholder value.
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WHITE PAPER:   Posted: 07 Nov 2008 | Published: 07 Nov 2008
In this whitepaper, Datamonitor focuses on nine key steps that can - and should - be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives.
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WEBCAST:   Posted: 06 Nov 2008 | Premiered: Available On Demand
View this Webcast and learn to optimize your enterprise's MDM program to deliver benefits such as enhanced compliance, customer service, cross-selling and up-selling.
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WEBCAST:   Posted: 06 Nov 2008 | Premiered: Available On Demand
Check out this webcast and learn more about PCI DSS best practices and get expert tips for surviving compliance audits.
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SOFTWARE DEMO:   Posted: 03 Nov 2008 | Published: 31 Oct 2008
View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.
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WHITE PAPER:   Posted: 17 Oct 2008 | Published: 16 Oct 2008
This paper by Frost & Sullivan provides an overview of the FACTA Red Flag rule and delineates guidelines for compliance.
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WHITE PAPER:   Posted: 17 Oct 2008 | Published: 16 Oct 2008
Each month the RSA Anti-Fraud Command Center (AFCC) issues its Phishing Intelligence Report. We invite you to review the reports for your own benefit, and you are welcome to reuse the information and distribute it.
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WHITE PAPER:   Posted: 17 Oct 2008 | Published: 01 Feb 2008
Read this white paper to learn six (6) best practices you can follow to prevent enterprise data loss in order to protect revenue, limit customer attrition, and meet government regulatory requirements.
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WEBCAST:   Posted: 16 Oct 2008 | Premiered: Available On Demand
Check out this webcast to learn how configuration audit and control can help your company meet compliance requirements and get tips for increasing the security of point of sale systems.
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