Free Contact Center Workforce Management Software White Papers, Contact Center Workforce Management Software Webcasts and Contact Center Workforce Management Software Case Studies Available Now.

Success Story: Communications - AT&T

sponsored by Genesys

All

White Papers

Multimedia

IT Downloads

Products

Companies

Limit Results:

Sort by:

8 Matches


	Go Green and Increase Profitability with Virtual Contact Centers WHITE PAPER: Posted: 02 Jun 2008 \| Published: 01 Mar 2008 This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs. Get This Now	by Avaya Inc.

	Teleworking - Your Path to Increased Productivity, Business Continuity and Customer Satisfaction WHITE PAPER: Posted: 02 Jun 2008 \| Published: 03 Mar 2008 The Avaya Unified Communications for Teleworkers solution provides at-home employees the tools that help them stay connected, productive, and satisfied--and IT staff the technology to minimize management complexity. Get This Now	by Avaya Inc.

	Success Story: Communications - AT&T CASE STUDY: Posted: 19 May 2008 \| Published: 01 May 2008 The company wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff. Get This Now	by Genesys

	N-Focus Product Tour: Call Center Analysis SOFTWARE DEMO: Posted: 31 Aug 2004 \| Published: 31 Aug 2004 N-Focus provides critical insights into your call center operations. Get This Now	by Netlert Communications, Inc.

	N-Focus PRODUCT OVERVIEW: Posted: 31 Aug 2004 \| Published: 01 Aug 2004 N-Focus is a truly unique software solution that gives you valuable insight into the operations of your call center. Get This Now	by Netlert Communications, Inc.

	Voice Print Redefines Screen Recording: Voice Print International Redefines Screen Capture Standards PRESS RELEASE: Posted: 06 Jul 2004 \| Published: 11 Feb 2003 Voice Print International (VPI), a world leader in digital voice and data recording and quality assurance solutions, today announced the general availability of its Activ! View application for customer-centric screen capture. Get This Now	by Voice Print International, Inc.

	Activ! IQ - Call Center Quality Monitoring Software PRODUCT OVERVIEW: Posted: 06 Jul 2004 \| Published: 01 Jun 2004 Voice Print's Activ! IQ call center quality monitoring software application gives you insight regarding the most pressing issues facing contact centers today - customer service and agent effectiveness. Get This Now	by Voice Print International, Inc.

	Activ! View - Screen Capture Software PRODUCT OVERVIEW: Posted: 06 Jul 2004 \| Published: 01 Jun 2004 Voice Print's Activ! View screen capture software provides the supervisor real-time visual status of each agent. Get This Now	by Voice Print International, Inc.

Search the Library

Find white papers, case studies and product literature on .NET and related topics.

Free KnowledgeAlerts!

Sign up for free customized KnowledgeAlert! newsletters that deliver the latest White Papers, Webcasts, Case Studies, Product Info on:
Contact Center Workforce Management Software

Library Home | Advertise with Us | Partner with Us

.NET Research Library Copyright © 1998-2005 Bitpipe, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.
webmaster@techtarget.com