WHITE PAPER:   Posted: 11 Mar 2010 | Published: 11 Mar 2010
Because the economic downturn has put cost efficiency at the top of the corporate agenda, this paper advises companies to leverage an IT-agile shared development environment and consolidate their network resources while providing common points of integration for voice and rich media services.  Read on for expert advice on achieving this.
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WHITE PAPER:   Posted: 11 Mar 2010 | Published: 11 Mar 2010
In this white paper, read how you can achieve unified subscriber profiles in multigeneration, multivendor networks and deliver the sophisticated, personalized experience your current - and future - subscribers expect and demand.
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CASE STUDY:   Posted: 17 Feb 2010 | Published: 01 Dec 2009
The City of Hamilton deployed NOMAD, an application from Horizant, for BlackBerry smartphones, which mobilizes the way facilities management is handled. The solution is designed to automatically push out work orders from the City of Hamilton's back-end database which are then received by tradespeople on their BlackBerry smartphones.
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WHITE PAPER:   Posted: 15 Jan 2010 | Published: 15 Jan 2010
Leading telecommunications companies are finding ways to integrate data into business processes and also automate decisions with on-demand business analytics. This paper can provide you with background on Intelligent Mail®, with an emphasis on the 21 practical ways you can leverage mailstream intelligence to improve your business today.
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WHITE PAPER:   Posted: 07 Jan 2010 | Published: 07 Jan 2010
Download this white paper “How NOT to Wreck Your Windows 7 Migration” and learn how to deal with the complexities of planning and managing a migration to Windows 7. NOW!
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WHITE PAPER:   Posted: 23 Dec 2009 | Published: 22 Nov 2009
Communications as a service (CaaS) is a hot new market that promises to grow quickly. Small and medium businesses (SMBs) that need enterprise-class communications services already do business with service providers. This study focuses on the factors that are driving CaaS and how service providers can take advantage of them.
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WHITE PAPER:   Posted: 24 Nov 2009 | Published: 24 Nov 2009
This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.
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VIDEO:   Posted: 11 Nov 2009 | Premiered: 11 Nov 2009
Where can you find one complete and highly secure suite of productivity tools that all work together? With cloud services, you can deliver fully hosted online productivity tools for real-time communication and collaboration that are all designed to work together. The Microsoft Business Productivity Online Suite is one stop shopping in the cloud.
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CASE STUDY:   Posted: 11 Nov 2009 | Published: 01 Sep 2009
REEDS Jewelers is a full-service, multichannel jewelery retailer with 67 stores in the United States and an online presence. REEDS subscribed to Microsoft® Business Productivity Online Standard Suite, part of Microsoft Online Services, to give employees online access to the latest communications programs.
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CASE STUDY:   Posted: 11 Nov 2009 | Published: 01 Feb 2009
annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals.
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WHITE PAPER:   Posted: 06 Nov 2009 | Published: 05 Nov 2009
The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
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ASSESSMENT TOOL:   Posted: 29 Oct 2009 | Published: 29 Oct 2009
Are you looking to develop a communications strategy to enhance your business? This Collaboration Business Advisor can help you map your current business challenges and future goals to an appropriate solution that's right for your organization.
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WEBCAST:   Posted: 28 Oct 2009 | Premiered: Available On Demand
The increasing ubiquity of network access and connected devices has created unprecedented opportunities to improve collaboration. This episode of Cisco TechWiseTV looks at how businesses are turning to technology to foster better collaboration inside and outside the company.
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WHITE PAPER:   Posted: 27 Aug 2009 | Published: 27 Aug 2009
Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).
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WHITE PAPER:   Posted: 04 Jun 2009 | Published: 02 Jun 2009
This report explores feedback from over 150 survey respondents on the convergence of enterprise applications with desktop tools, and the role it plays in providing visibility to enterprise data, improving communication, and facilitating real-time decision-making.
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