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WHITE PAPER: Posted: 10 Oct 2008 | Published: 10 Oct 2008
This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
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by Pivotal CRM, a CDC Software solution 
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WHITE PAPER: Posted: 10 Oct 2008 | Published: 10 Oct 2008
Small business telephone systems are available in a variety of configurations, offering an ever-growing range of features and benefits.
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by Cisco Systems, Inc. 
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WHITE PAPER: Posted: 09 Oct 2008 | Published: 09 Oct 2008
Software-as-a-service offers a new paradigm for how software can deliver business functionality to users. But as with any new paradigm, old mindsets must adapt.
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by Intacct 
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WHITE PAPER: Posted: 08 Oct 2008 | Published: 08 Oct 2008
This paper is based on a SearchSoftwareQuality.com presentation, "Optimizing the Application Testing of Your Siebel CRM Environment," sponsored by HP and Infosys.
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by Hewlett-Packard Company 
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WHITE PAPER: Posted: 08 Oct 2008 | Published: 08 Oct 2008
VoC is an approach that can guide enterprises in meeting the spectrum of sales, marketing, customer support, brand and reputation management, product service design, and quality demands.
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by IBM 
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PRODUCT LITERATURE: Posted: 06 Oct 2008 | Published: 04 Oct 2008
CA IT Management solutions can help to retain and grow existing customers by providing exceptional customer support in all aspects of your business.
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by CA 
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WHITE PAPER: Posted: 06 Oct 2008 | Published: 03 Oct 2008
To make your company become more productive it has to start with a secure network foundation that keeps your workforce connected to your customer database, business applications, and other resources wherever they go.
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by Cisco Systems, Inc. 
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WHITE PAPER: Posted: 06 Oct 2008 | Published: 03 Oct 2008
Customer service starts by offering both a trouble-free shopping experience and a smooth business transaction.
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by Cisco Systems, Inc. 
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WHITE PAPER: Posted: 06 Oct 2008 | Published: 03 Oct 2008
In this paper there are 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.
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by Cisco Systems, Inc. 
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WHITE PAPER: Posted: 02 Oct 2008 | Published: 02 Oct 2008
IBM Cognos has a flexible and tiered pricing grid that enables companies to cost effectively deliver BI and PM benefits to more users, and more types of users.
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by Cognos, an IBM Company 
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VIDEOCAST: Posted: 02 Oct 2008 | Premiered: 01 Jun 2008
Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.
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by Xperia 
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WHITE PAPER: Posted: 02 Oct 2008 | Published: 30 May 2006
In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier.
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by Xperia 
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WHITE PAPER: Posted: 30 Sep 2008 | Published: 26 Sep 2008
This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program.
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by Dimension Data Global 
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WHITE PAPER: Posted: 30 Sep 2008 | Published: 18 Sep 2008
This paper focuses primarily on one type of popular channel incentive: Channel Marketing Funds. These range from Marketing Development Funds to co-operative funds, depending on the organization and the type of channel partners used.
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by SAP America Inc 
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SOFTWARE DEMO: Posted: 29 Sep 2008 | Published: 27 Sep 2008
Savo has been helping companies big and small across all industries to have better conversation between sellers and buyers.
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by SAVO Group 
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