WHITE PAPER:   Posted: 07 Jan 2009 | Published: 07 Jan 2009
Corporate master data is a critical asset that must be increasingly managed within and beyond the enterprise, primarily to solve business problems in compliance, customer service, sales, and marketing.
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WHITE PAPER:   Posted: 06 Jan 2009 | Published: 06 Jan 2009
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
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WEBCAST:   Posted: 06 Jan 2009 | Premiered: Available On Demand
In this program Gartner Research Vice President Ted Fredman and DataFlux President and CEO Tony Fisher discuss the data quality issues facing business today as well as the solutions that can solve these problems.
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WHITE PAPER:   Posted: 06 Jan 2009 | Published: 31 Dec 2008
For all the advances in the technology over the last 20 years, the process of hiring hourly workers has remained fairly static.
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WHITE PAPER:   Posted: 05 Jan 2009 | Published: 24 Dec 2008
This paper focuses on what is master data, why it is needed, how to get started in managing it, and methodologies for implementing master data management.
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WHITE PAPER:   Posted: 16 Dec 2008 | Published: 16 Dec 2008
This white paper outlines what you need to know to navigate the stormy waters of outsourcing agreement negotiation to arrive safely at harbor with a deal that works.
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WHITE PAPER:   Posted: 10 Dec 2008 | Published: 10 Dec 2008
This document is based on an IBM/TechTarget webcast entitled "Initiating Your Virtualization Project."
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WHITE PAPER:   Posted: 10 Dec 2008 | Published: 01 Oct 2006
Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
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WHITE PAPER:   Posted: 09 Dec 2008 | Published: 09 Dec 2008
This paper describes the technical limitations inherent in the architecture of traditional databases and other MPP (massive parallel processing) alternatives.
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CASE STUDY:   Posted: 09 Dec 2008 | Published: 08 Sep 2008
This study illustrates the financial impact of implementing the BT Diamond IP suite of IPAM solutions, particularly IPControl Software and IPControl Sapphire appliances, on a large enterprise in the financial services industry.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
This paper details the single view strategies of several global companies that have successfully applied the vision to achieve their view and the technology to enable it.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future.
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CASE STUDY:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
REI implemented Workbrain for Retail, a centralized, web-based workforce management solution as it is specifically designed to meet the complex challenges faced by retailers and provides a single-source solution for workforce optimization.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
A key element of any labor compliance program is improving the accuracy, auditability, and consistency of workforce management processes-employee forecasting and scheduling, time and attendance, and workforce reporting.
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