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1 - 15 of 97 Matches
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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations

CASE STUDY:   Posted: 10 Sep 2009 | Published: 14 Apr 2008
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.
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Branch Modernization

WHITE PAPER:   Posted: 08 Sep 2009 | Published: 01 Jun 2009
Your organization can reduce information technology (IT) costs, improve IT service levels, and enable new business scenarios by adopting best practices that will enable you to modernize your branch infrastructure. These best practices presented in this paper include virtualization, centralized management, and increased network efficiency.
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Breakthroughs with Windows 7 Webcast

WEBCAST:   Posted: 08 Sep 2009 | Premiered: Available On Demand
Interested in knowing the impact Windows 7 operating system can have on your business? If so, please join Tony Piltzecker, Server Partner Technology Specialist, Microsoft Corporation, for this webcast and learn about the hottest new capabilities in Windows 7.
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Build Effective and Highly Available Disaster Recovery Solutions Using Microsoft Virtualization

WEBCAST:   Posted: 21 Oct 2009 | Premiered: Available On Demand
Does your organization have a reliable and cost-effective site recovery system? This webcast explores how site recovery tools along with virtualization enables IT pros to deliver secure application and data availability, implement site-wide disaster recovery and automate fail-over and fail back.
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Business Productivity with Microsoft Online Services

DATA SHEET:   Posted: 18 Sep 2009 | Published: 15 Sep 2009
This data sheets examines how Microsoft Online Services can give your business the powerful productivity capabilities of Microsoft Exchange Server, Microsoft Office SharePoint Server, Microsoft Office Communications Server, and Microsoft Office Live Meeting —all hosted online.
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Business Ready Security Video

WEBCAST:   Posted: 17 Sep 2009 | Premiered: Available On Demand
Microsoft is taking a fundamentally different approach to security. Watch this video to understand how Microsoft is working to achieve the strategy of Business Ready Security based on 3 fundamental tenets.
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Chill Factore Video Case Study

CASE STUDY:   Posted: 30 Jul 2009 | Published: 30 Jul 2009
The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.
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Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity

CASE STUDY:   Posted: 11 Nov 2009 | Published: 01 Jun 2009
Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.
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Comparing Research in Motion and Microsoft Mobile Solutions

WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
This paper compares the Research In Motion BlackBerry solution with the Microsoft® mobile solution by analyzing features of the user experience and the administrator experience.
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Compliance Features in the 2007 Microsoft Office System

WHITE PAPER:   Posted: 17 Sep 2009 | Published: 01 Nov 2006
This white paper showcases compliance-related features and extensibility opportunities with the 2007 Microsoft® Office system, and demonstrates how the Office system can help you meet the demands of regulatory compliance.
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Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage

CASE STUDY:   Posted: 10 Sep 2009 | Published: 15 Apr 2008
After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics™ CRM Online.
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CRM and Social Networking: Engaging the Social Customer

WHITE PAPER:   Posted: 14 Sep 2009 | Published: 09 Jun 2009
As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
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CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service

CASE STUDY:   Posted: 10 Sep 2009 | Published: 21 Apr 2008
Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .
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Culver Franchising Systems Improves Operations with Microsoft Business Intelligence Solution

WHITE PAPER:   Posted: 18 Sep 2009 | Published: 01 Sep 2009
This Case Study examines how Culver Franchising Systems turned to the RedPrairie-Microsoft Business Intelligence solution to make better decisions and improve store operations, while vastly reducing reporting time. With the RedPrairie-Microsoft solution in place, Culver now gets early warning of underperforming stores.
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Customer Relationship Management: The Winning Strategy in a Challenging Economy

WHITE PAPER:   Posted: 15 Sep 2009 | Published: 08 Apr 2009
In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.
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