WHITE PAPER:   Posted: 05 Jan 2009 | Published: 31 Dec 2008
Aberdeen's latest study on enterprise mobile messaging and collaboration demonstrates that Best-in-Class organizations are extracting the maximum value out of their mobility investments to drive measurable improvements.
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WHITE PAPER:   Posted: 05 Jan 2009 | Published: 31 Dec 2008
COMMfusion LLC's new study, The Who, What, Why and How of Unified Messaging Solutions, provides critical insights and recommendations for companies considering moving to Unified Messaging, and looks at key issues companies.
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BOOK:   Posted: 21 Nov 2008 | Published: 21 Nov 2008
Midsize Business Communications for Dummies explores the unique challenges faced by midsize businesses and how intelligent communications can improve interactions across employees, suppliers and customers.
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BOOK:   Posted: 21 Nov 2008 | Published: 21 Nov 2008
This Dummies piece focuses on securing the enteprise converged network through a multi-layered security model.
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BOOK:   Posted: 21 Nov 2008 | Published: 21 Nov 2008
Find here the real-world examples of how unified communications is being used now to solve critical business challenges and the tips you can use to meet your business needs in the modern, mobile work environment.
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BOOK:   Posted: 21 Nov 2008 | Published: 21 Nov 2008
This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
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WHITE PAPER:   Posted: 21 Nov 2008 | Published: 21 Nov 2008
Read more about improving your communications and simplifying the device-centric world with SIP Communications for Dummies 2nd Edition.
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WHITE PAPER:   Posted: 13 Nov 2008 | Published: 13 Nov 2008
As companies with aging voice infrastructures face end of life considerations, there has been a tendency to delay migration planning based upon un-examined fears and exaggerated risks associated with the current capabilities of IP Telephony.
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WHITE PAPER:   Posted: 13 Nov 2008 | Published: 13 Nov 2008
Read this paper to see the research and to learn the eight steps that Forrester recommends for customer experience executives in this environment in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction.
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WHITE PAPER:   Posted: 13 Nov 2008 | Published: 13 Nov 2008
Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment.
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WHITE PAPER:   Posted: 13 Nov 2008 | Published: 13 Nov 2008
This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation.
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WHITE PAPER:   Posted: 13 Nov 2008 | Published: 13 Nov 2008
Enterprise CIOs have a variety of motivations for improving the environmental footprint of their IT operations. Read this for more.
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WHITE PAPER:   Posted: 13 Nov 2008 | Published: 13 Nov 2008
On top of the new business communication capabilities that are possible with unified communications (UC), new challenges await the IT department in how to deploy and manage this integrated platform.
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WHITE PAPER:   Posted: 29 Sep 2008 | Published: 27 Sep 2008
This paper discusses the evolution of telework. It discusses how and why it started, its development and evolution, where it is today, where it's going, problems to be addressed, and why it's being adopted by a growing number of employers.
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WHITE PAPER:   Posted: 04 Sep 2008 | Published: 04 Sep 2008
In this E-Guide, you will find a list of important questions that should be asked of you and your organization when you are considering a unified communications implementation.
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