WHITE PAPER:   Posted: 04 Nov 2008 | Published: 04 Nov 2008
Speech applications have long promised a strong return on investment by automating routine call center tasks and reducing live operator costs. This white paper gives more details.
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WHITE PAPER:   Posted: 29 Oct 2008 | Published: 29 Oct 2008
This paper highlights five simple strategies any organization should consider to cost-effectively increase the level of service of their support lines.
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WHITE PAPER:   Posted: 29 Oct 2008 | Published: 29 Oct 2008
This paper explores the various ways that today's organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.
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WEBCAST:   Posted: 29 Oct 2008 | Premiered: Available On Demand
Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions.
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WEBCAST:   Posted: 29 Oct 2008 | Premiered: Available On Demand
SalesByFone by Angel.com makes it possible to access, update, and manage accounts, contacts and leads directly in salesforce.com through voice commands over the phone.
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