CASE STUDY:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
Sol Melia selected Infor CRM as it provided them a powerful, integrated marketing suite that helped them analyze, segment, generate customer lists, and execute campaigns without IT resources needing to take part in the marketing process.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
This paper details the single view strategies of several global companies that have successfully applied the vision to achieve their view and the technology to enable it.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
This paper outlined the right workforce labor budgeting and planning solution which will link retail operational processes with corporate financial and strategic decisions to close the workforce supply loop.
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CASE STUDY:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
REI implemented Workbrain for Retail, a centralized, web-based workforce management solution as it is specifically designed to meet the complex challenges faced by retailers and provides a single-source solution for workforce optimization.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
This whitepaper will provide insight into the concepts, components and benefits of implementing a strategic workforce management solution for manufacturers.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
The purpose of this paper is to examine "scheduling to the opportunity" in more depth and demonstrate how leading retailers make this concept work.
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CASE STUDY:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
CryptoLogic chose to implement Infor™ CRM Epiphany® Outbound Marketing to enhance its marketing product suite.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
This white paper outlined several best practices that will dramatically improve the performance and usability of the system when working with very large campaigns.
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CASE STUDY:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
Burlington Coat Factory faced the challenge of efficiently handling workforce management processes across 417 stores in 44 states, so they choosed Infor HCM Workforce Management to optimize workforce management processes across the enterprise.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
A key element of any labor compliance program is improving the accuracy, auditability, and consistency of workforce management processes-employee forecasting and scheduling, time and attendance, and workforce reporting.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
This paper offers a perspective on the challenges we now face and what steps we can take to achieve leadership in this critical area.
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