CASE STUDY:   Posted: 30 Aug 2010 | Published: 30 Aug 2010
RJ Lee Group needed a more modern project-accounting system to handle larger, more complex projects, including those covered under Defense Contract Audit Agency rules. Read this case study to find out what RJ Lee Group did to improve business.
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CASE STUDY:   Posted: 30 Aug 2010 | Published: 30 Aug 2010
Read this case study to learn how Peet’s wanted to ensure best product quality while continuing to grow; make business technology more scalable, reliable, and manageable; and be more effective in taking control of the business.
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WHITE PAPER:   Posted: 30 Aug 2010 | Published: 30 Aug 2010
This white paper provides an overview of how companies can use the capabilities in Microsoft® Office 2010 and Microsoft SharePoint® Server 2010 with Microsoft Dynamics to achieve these goals.
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VIDEO:   Posted: 23 Aug 2010 | Premiered: 23 Aug 2010
Join us for this webcast to learn how organizations of all sizes, from multi-nationals to small businesses, are choosing Microsoft Online Services to drive their business productivity and control costs.
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VIDEO:   Posted: 23 Aug 2010 | Premiered: 23 Aug 2010
Attend this webcast to see Microsoft Dynamics CRM Online in action, including integration to Microsoft Business Productivity Online Services (BPOS), and learn about customers who have used Microsoft Dynamics CRM Online to address topics including Internet marketing and Web-to-lead capture.
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VIDEO:   Posted: 23 Aug 2010 | Premiered: 23 Aug 2010
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.
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VIDEO:   Posted: 23 Aug 2010 | Premiered: 23 Aug 2010
Attend this webcast to see Microsoft Dynamics CRM Online in action (including integration to Microsoft Business Productivity Online Services), and learn about customers who have used the solution to address areas such as Microsoft Office Outlook integration for e-mails, lead routing and qualification, and more.
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VIDEO:   Posted: 23 Aug 2010 | Premiered: 23 Aug 2010
Attend this webcast to see the product in action (including integration to Microsoft Business Productivity Online Services), to understand the competitive advantages Microsoft Dynamics CRM Online has over other solutions in the market, and to hear examples of successful customers managing their customer relationships in the cloud.
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WHITE PAPER:   Posted: 15 Sep 2009 | Published: 08 Apr 2009
In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.
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WHITE PAPER:   Posted: 14 Sep 2009 | Published: 14 Sep 2009
This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.
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WHITE PAPER:   Posted: 14 Sep 2009 | Published: 09 Jun 2009
As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
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WHITE PAPER:   Posted: 18 Aug 2009 | Published: 01 Dec 2008
This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
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WHITE PAPER:   Posted: 14 May 2007 | Published: 01 May 2007
Customer buying processes have changed forever, yet many small businesses haven't recognized the need for their sales forces to make changes. Read this paper to learn how your business can improve sales effectiveness through consultative sales processes.
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