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Best Practices sponsored by SkillSoft Corporation
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Most Popular Best Practices Reports |
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sponsored by IBM
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sponsored by Dell and Microsoft
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sponsored by HP, Citrix, and Intel
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Reports on Best Practices published by SkillSoft Corporation | |
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EDITORIAL RESOURCE GUIDE: Posted: 15 Sep 2009 | Published: 15 Sep 2009
Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.
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VIDEO: Posted: 17 Aug 2009 | Premiered: 07 Aug 2009
In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
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