ANALYST BRIEF:   Posted: 11 Feb 2010 | Published: 11 Feb 2010
Oracle provides Customer Relationship Management and Enterprise Resource Planning applications, middleware and database software tailored to the customer retention needs of midsize organizations. This Oracle Business Brief explains how these solutions help you retain customers cost-effectively through optimized information and improved flexibility.
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EBOOK:   Posted: 11 Feb 2010 | Published: 11 Feb 2010
Many studies show it costs five times more to win a new customer than to retain an existing one. In this issue of ONE, we look at how the combination of insight and effective customer-facing processes can help you outshine your competitors and impress your customers enough to keep them with you.
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WHITE PAPER:   Posted: 18 Mar 2008 | Published: 01 Jan 2007
Quickly implementing an ERP software solution can be of tremendous benefit. Read this white paper to learn about easy-to-follow best practices for achieving a successful accelerated implementation.
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WHITE PAPER:   Posted: 12 Feb 2010 | Published: 18 Dec 2008
In this report, Gartner analyzes Oracle's and SAP's recent moves with respect to small and midsize business application products and channels and what they mean for company ecosystems.
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WHITE PAPER:   Posted: 01 Feb 2010 | Published: 02 Nov 2009
This white paper discusses how organizations can upgrade their Siebel CRM solutions with zero downtime using a log-based, real-time change data capture (CDC) and replication solution, along with implementation best practices to overcome common upgrade challenges.
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