WHITE PAPER:   Posted: 22 Dec 2009 | Published: 22 Dec 2009
In this white paper, authored by Numara® Software and Pink Elephant, we examine the critical role of having effective processes in driving down service costs. In particular, the paper demonstrates the importance of process and automation in helping IT executives stretch their IT budget further.
Get This Now

WHITE PAPER:   Posted: 21 Apr 2009 | Published: 01 Feb 2009
Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
Get This Now

WEBCAST:   Posted: 19 Feb 2009 | Premiered: Available On Demand
This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business.
Get This Now

WEBCAST:   Posted: 06 Jan 2009 | Premiered: Available On Demand
This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
Get This Now