CASE STUDY:   Posted: 11 Nov 2009 | Published: 01 Feb 2009
annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals.
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WHITE PAPER:   Posted: 15 Sep 2009 | Published: 08 Apr 2009
In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.
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WHITE PAPER:   Posted: 14 Sep 2009 | Published: 14 Sep 2009
This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.
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WHITE PAPER:   Posted: 10 Sep 2009 | Published: 28 Jun 2007
This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). There are many different solutions available to encrypt data on disk.
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CASE STUDY:   Posted: 10 Sep 2009 | Published: 18 Apr 2008
Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services.
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CASE STUDY:   Posted: 10 Sep 2009 | Published: 16 Apr 2008
The California Teachers Association (CTA) relies on a complex and highly integrated IT environment to capture and manipulate data. CTA wanted to add a customer relationship management solution to better support its members. After exploring several alternatives, CTA chose to deploy Microsoft Dynamics™ CRM.
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CASE STUDY:   Posted: 10 Sep 2009 | Published: 09 Sep 2009
Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
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