WHITE PAPER:   Posted: 10 Sep 2009 | Published: 28 Jun 2007
This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). There are many different solutions available to encrypt data on disk.
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CASE STUDY:   Posted: 10 Sep 2009 | Published: 10 Sep 2009
Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.
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CASE STUDY:   Posted: 10 Sep 2009 | Published: 21 Apr 2008
Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .
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CASE STUDY:   Posted: 10 Sep 2009 | Published: 11 Apr 2008
Read how a Microsoft Dynamics solution helped a NBA Basketball team gain benefits such as system connectivity, sales force automation, and enhanced productivity.
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CASE STUDY:   Posted: 10 Sep 2009 | Published: 14 Apr 2008
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.
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CASE STUDY:   Posted: 10 Sep 2009 | Published: 22 Jul 2008
Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.
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CASE STUDY:   Posted: 10 Sep 2009 | Published: 09 Sep 2009
Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.
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CASE STUDY:   Posted: 09 Sep 2009 | Published: 09 Sep 2009
Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.
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WEBCAST:   Posted: 09 Sep 2009 | Premiered: Available On Demand
Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
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