WHITE PAPER:   Posted: 10 Dec 2008 | Published: 10 Dec 2008
The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.
Get This Now

WHITE PAPER:   Posted: 10 Dec 2008 | Published: 01 Jan 2006
This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
Get This Now

WHITE PAPER:   Posted: 10 Dec 2008 | Published: 10 Dec 2008
This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.
Get This Now

WHITE PAPER:   Posted: 10 Dec 2008 | Published: 10 Dec 2008
This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
Get This Now

WHITE PAPER:   Posted: 10 Dec 2008 | Published: 10 Dec 2008
As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
Get This Now

WHITE PAPER:   Posted: 14 Oct 2008 | Published: 11 Oct 2008
This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
Get This Now