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Endpoint Security sponsored by RSA, The Security Division of EMC

Reports on Endpoint Security published by RSA, The Security Division of EMC

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The RSA Authentication Decision Tree: Selecting the Best Authentication Solution for Your Business

WHITE PAPER:   Posted: 12 Nov 2009 | Published: 18 Mar 2009
This white paper provides an overview of the Authentication Decision Tree; examines the five factors critical to selecting an authentication solution; and offers a clear guide to selecting the right solution that effectively balances risk, cost and end user convenience.
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Security in the Call Center: Verifying Customer Identities without the Inconvenience

WHITE PAPER:   Posted: 25 Sep 2009 | Published: 18 Sep 2009
Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.
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