Product Literature on IT Service Centers

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IT Service Centers: Products
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HP OpenView ServiceCenter sponsored by Hewlett-Packard Company Description: One of HP's consolidated service desk offerings, ServiceCenter is comprehensive and fully integrated IT Service Management software, enabling IT to improve service levels, balance resources and optimize costs.

iET ITSM sponsored by iETSolutions Description: The ITIL service level management process is designed to help an organization maintain and improve operational processes and demonstrate stable or improving trends in quality of service.

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