|
|
|
|
 |  |  |
This white paper discusses how the customer experience can be improved through Service Level Management (SLM). Discover the steps necessary for better defining the processes, IT roles and organizational structures needed to create essential standards.
| sponsored by Keynote Systems
 |  | |
Most Popular Service Level Management Reports |
 |
 |
 |
sponsored by AVIcode, Inc.
|
 |
sponsored by Numara Software
|
 |
sponsored by newScale, Inc.
|
|
|
|
|
Alcatel-Lucent (
43 Documents )
Alcatel-Lucent, a global leader in fixed, mobile and converged broadband networking, IP technologies, applications and services offers end-to-end solutions for service providers, enterprises and governments to deliver voice, data and video to end-users.
|  |
|
AVIcode, Inc. (
3 Documents )
AVIcode is the leading provider of .NET application monitoring solutions. AVIcode's patented technology protects application development and management investments, and is recommended as a best practice by Microsoft for .NET application monitoring.
|  |
|
BlackBerry (
85 Documents )
BlackBerry is the leading wireless enterprise solution developed by RIM that keeps mobile professionals connected to people and information while on the go.
|  |
|
Blazent (
9 Documents )
A 21st century company, Blazent has amassed the talent, resources and proprietary technology necessary to meet the rigorous demands and expectations of today's businesses.
| |
|
BoxTone (
1 Document )
BoxTone software is trusted by more than 130 of the world's leading enterprises and government agencies, including 45 in the Fortune® 1000, to manage, monitor and support their BlackBerry for Microsoft Exchange and IBM Lotus Domino platforms.
|  |
|
CA (
124 Documents )
CA's goal is helping our customers realize the full power of IT to drive their business. Our software and expertise unify and simplify complex IT environments in a secure way across the enterprise for greater business results.
|  |
|
CIO Decisions (
180 Documents )
CIO Decisions' mission is to serve the information needs of CIOs and senior IT executives in midmarket enterprises - those with annual revenues of $50 million to $2 billion -- as they strive to align their IT and business strategies.
|  |
|
CompuCom Systems, Inc. (
9 Documents )
CompuCom is a leading IT outsourcing company providing infrastructure management services, application services, systems integration and consulting services, as well as the procurement and management of hardware and software.
|  |
|
DeskFlex (
2 Documents )
DeskFlex is dedicated to providing cutting-edge and proven solutions for resource management across the enterprise and for small business.
|  |
|
Embarcadero Technologies, Inc. (
8 Documents )
Embarcadero Technologies delivers professional grade database cross-platform tools that design, develop, and manage databases and the data they contain. Our flagship tools include: ER/Studio, DBArtisan, Rapid SQL, and Change Manager.
|  |
|
Hewlett-Packard Company (
155 Documents )
Hewlett-Packard is one of the world's largest computer companies and the foremost producer of test and measurement instruments.
|  |
|
Infra Corporation (
2 Documents )
Infra Corporation is an international developer of web-based software for automating IT Service Management processes in enterprise level organizations.
| |
|
Kaseya (
6 Documents )
Kaseya is a global provider of IT automation software for IT Solution providers and Corporate IT organizations that benefit from deploying Kaseya's systems management capabilities.
|  |
|
Keynote Systems (
18 Documents )
Keynote Systems is the world's leading supplier of Internet performance measurement, diagnostic, testing, and consulting services to companies that operate e-business Web sites.
|  |
|
Marathon Technologies (
17 Documents )
Marathon Technologies is driving the convergence of availability and virtualization providing a complete range of automated, fault tolerant-class availability and disaster recovery software solutions for Windows Server application environments.
|  |
|
|