|
|
|
Product: |
TechExcel ServiceWise |
 |
|
Company: |
TechExcel |
|
Type: |
Software |
|
Description: |
TechExcel ServiceWise is your comprehensive internal help desk and IT service management solution no matter how simple or complex your business processes may be. It gives you the power to enforce business rules and optimize business processes whether you are a 25-person or 10,000-person support organization. Automate and streamline IT services and help desk activities with configurable workflow, process management, email notification and knowledge base. Facilitate self service with a powerful web portal that includes online incident submission, status checks, online conversations and intuitive knowledge base searches. Empower IT teams by providing a single, integrated solution for all their needs: help desk incident management, problem escalation and analysis, IT change management, and optional holistic asset management and service level agreement modules.
|
|
View All Company's Documents
|
| |
|
Related Products: |
Help Desk Software |
|
