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Product:  BMC® Service Impact Manager
Company:  BMC Software, Inc
Type:  Software
Description:  BMC Service Impact Manager (SIM) enables BSM through real-time business-aware information about IT services and infrastructure. SIM leverages existing management tools and processes events against service models that relate IT and Business. Business-aware service models enable IT to pinpoint root cause and prioritize Business-critical problems. SIM uses the BMC Configuration Management Database (CMDB) as an instrumented asset and configuration data source to create and maintain models. Common reporting and Web portal technologies deliver role-based dashboards and IT service impact reports.
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Related Products:  Business Service Management Software | CMDB | Configuration Management

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