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.NET Research Library
Product:  BMC Remedy Customer Service and Support
Company:  Remedy, a BMC Software Company
Type:  Software
Description:  BMC Remedy Customer Service and Support enables you to consistently meet your business challenges. With the integrated applications in this suite, you can improve customer satisfaction and retention through the ability to consistently meet or exceed customer service expectations. You can also drive down service costs by improving service performance, streamlining internal business processes, increasing employee productivity, and reducing call volume through self-service options. Finally, you can increase revenue through encouraging repeat purchases and identifying new product opportunities.
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Related Products:  Customer Satisfaction | Customer Support Software | Service Level Management

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