Benefits

• Reduces time and cost of conducting and completing business activities by enabling the coordination of functions performed by both applications and people
• Reduces IT costs by enabling the sharing and reuse of tasks and sequences of tasks, and by storing best practices as templates
• Improves compliance with regulations, procedures, and service level agreements by enforcing defined sequences of activity and making relevant information available for analysis and audit
• Enables continuous process improvement by enabling the immediate implementation of modified process rules without downtime or delay, and by supporting the creation of re-usable "best practices"