WEBCAST:   Posted: 08 Sep 2009 | Premiered: Available On Demand
Interested in knowing the impact Windows 7 operating system can have on your business? If so, please join Tony Piltzecker, Server Partner Technology Specialist, Microsoft Corporation, for this webcast and learn about the hottest new capabilities in Windows 7.
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WEBCAST:   Posted: 08 Sep 2009 | Premiered: Available On Demand
Interested in boosting your business by combining the power of the Windows 7 operating system with Hyper-V virtualization? If so, please join Michael Pathi, Partner Technology Specialist, Microsoft Corporation, for this webcast and find out how the Windows 7 and Windows Server 2008 R2 operating systems work together.
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CASE STUDY:   Posted: 25 Aug 2009 | Published: 18 Apr 2008
Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
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WHITE PAPER:   Posted: 25 Aug 2009 | Published: 25 Aug 2009
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.
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WHITE PAPER:   Posted: 25 Aug 2009 | Published: 28 Jun 2007
This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).
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CASE STUDY:   Posted: 25 Aug 2009 | Published: 21 Oct 2008
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...
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CASE STUDY:   Posted: 25 Aug 2009 | Published: 29 Jun 2007
Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
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CASE STUDY:   Posted: 25 Aug 2009 | Published: 25 Jul 2008
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
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CASE STUDY:   Posted: 25 Aug 2009 | Published: 18 Apr 2008
When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...
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CASE STUDY:   Posted: 25 Aug 2009 | Published: 05 Jun 2008
When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.
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CASE STUDY:   Posted: 25 Aug 2009 | Published: 18 Apr 2008
Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution.
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CASE STUDY:   Posted: 25 Aug 2009 | Published: 15 Apr 2008
Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.
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CASE STUDY:   Posted: 19 Aug 2009 | Published: 01 Jan 2008
Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
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WHITE PAPER:   Posted: 18 Aug 2009 | Published: 01 Mar 2007
By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
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WHITE PAPER:   Posted: 18 Aug 2009 | Published: 01 Dec 2008
This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
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