WHITE PAPER:   Posted: 13 Mar 2009 | Published: 13 Mar 2009
This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
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PODCAST:   Posted: 04 Mar 2009 | Premiered: 03 Mar 2009
Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
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WEBCAST:   Posted: 04 Mar 2009 | Premiered: Available On Demand
View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
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WHITE PAPER:   Posted: 20 Feb 2009 | Published: 20 Feb 2009
Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.
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WHITE PAPER:   Posted: 20 Feb 2009 | Published: 20 Feb 2009
This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
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WHITE PAPER:   Posted: 20 Feb 2009 | Published: 20 Feb 2009
This paper explores core principles companies can use to help them select a CRM system.
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WHITE PAPER:   Posted: 20 Feb 2009 | Published: 20 Feb 2009
This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
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WHITE PAPER:   Posted: 20 Feb 2009 | Published: 20 Feb 2009
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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WHITE PAPER:   Posted: 26 Jan 2009 | Published: 26 Jan 2009
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.
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WHITE PAPER:   Posted: 26 Jan 2009 | Published: 26 Jan 2009
This study measures the effects of today's economy on sales organizations and found that the mainstream response to the challenge of selling through today's economy to be generally off target.
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WHITE PAPER:   Posted: 12 Jan 2009 | Published: 12 Jan 2009
Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.
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WEBCAST:   Posted: 06 Jan 2009 | Premiered: Available On Demand
In this program Gartner Research Vice President Ted Fredman and DataFlux President and CEO Tony Fisher discuss the data quality issues facing business today as well as the solutions that can solve these problems.
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WHITE PAPER:   Posted: 05 Jan 2009 | Published: 24 Dec 2008
This paper focuses on what is master data, why it is needed, how to get started in managing it, and methodologies for implementing master data management.
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WHITE PAPER:   Posted: 10 Dec 2008 | Published: 01 Oct 2006
Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
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WHITE PAPER:   Posted: 05 Dec 2008 | Published: 05 Dec 2008
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
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